Our Staff
A Team You Can Trust
At Tailored Plumbing Solutions, we believe that a reliable team is the foundation of exceptional service. Led by husband-and-wife duo Zac and Krystal Lero, our team is known for its commitment to quality, clear communication, and friendly service. Zac brings over 20 years of industry experience to every job, and Krystal ensures that the business runs smoothly behind the scenes from managing bookings and client communication to supporting day-to-day operations.
Together, they lead with integrity and a strong focus on client satisfaction. We also work closely with a network of skilled, licensed tradespeople and contractors who share our values and approach to professional plumbing. Whether it’s a small residential job or a major renovation, our team treats every project with care, precision, and respect for your space. We take pride in being approachable, punctual, and consistent because we know that good service starts with good people.
Meet Zac Lero
Zac Lero is the founder and director of Tailored Plumbing Solutions, bringing over two decades of hands-on experience in plumbing and renovations.
His journey started as an apprentice working under a respected mentor, where he spent 11 years developing the skills, discipline, and values that now define his business. Known for his down-to-earth approach, Zac takes pride in delivering plumbing solutions that are practical, safe, and built to last.
He’s passionate about his craft and genuinely enjoys helping people whether that’s fixing a burst pipe, installing a hot water system, or guiding clients through full-scale renovations. Zac is on the tools every day, ensuring that every job is done right the first time. He’s also committed to mentoring the next generation of tradespeople and upholding the highest standards in workmanship. His motto is simple: do it once, do it right and always with a smile.
