About Us
Why Clients Choose Us
Tailored
Solutions
Every quote is customised to needs.
Prompt
Response
Fast, reliable service every time.
No Shortcuts
Quality work done right, once.
Fully Qualified
Licensed plumbers and gas fitters.
A Story of Skill
and Service
Tailored Plumbing Solutions was launched in 2018 by Zac Lero, a seasoned plumber with over 20 years of experience in the plumbing and renovation industry. Before starting the business, Zac spent 11 years working under a trusted mentor, gaining practical experience and refining his approach to high-quality, no-shortcut plumbing. His commitment to doing things properly with honesty, care, and precision has been the driving force behind the company’s strong reputation.
Working alongside Zac is his wife Krystal, who manages client communications and administration. Their combined efforts give the business a warm, family-run feel, backed by professional standards and modern capability. Tailored Plumbing Solutions was built to deliver more than just plumbing services, it’s about providing peace of mind, building lasting relationships, and being the kind of team that customers return to time and again. From first call to final clean-up, clients experience the difference that comes from genuine pride in their work.
Built on Values,
Backed by
Experience
When plumbing issues arise, you need a team that responds quickly and gets it right the first time. At Tailored Plumbing Solutions, we prioritise clear communication and transparent pricing, so you’re never left guessing about what’s involved. Our general plumbing services cover everything from fixture replacements and pipe repairs to system upgrades, preventative maintenance, and water efficiency checks.
We know that no two homes or businesses are the same, which is why we take the time to assess each job and offer tailored solutions. Our plumbers explain every step, work neatly, and always leave your property clean and tidy. We also offer emergency call-outs for urgent issues that simply can’t wait. It’s our goal to deliver a stress-free experience backed by quality workmanship, long-lasting results, and a genuine commitment to your satisfaction. With us, you’re not just another job, you’re a valued client.
Let’s Fix
It Right
Tailored
Solutions
Professional
& Safe
Call our team for expert plumbing advice today.
Our Team
Meet the Team Behind the Tools
At the heart of Tailored Plumbing Solutions is a dedicated husband-and-wife team Zac and Krystal Lero.
Zac brings over 20 years of plumbing and renovation experience, while Krystal keeps everything running smoothly behind the scenes, managing bookings, client communication, and admin. Together, they lead with honesty, efficiency, and a commitment to getting the job done right the first time. Supported by a growing network of qualified tradespeople and trusted contractors, the team is equipped to handle everything from minor plumbing jobs to large-scale renovations and complex installations. We’re big believers in treating clients like family, which means showing up on time, communicating clearly, and always cleaning up after ourselves. With a strong reputation built through word-of-mouth, we’ve earned the trust of homeowners, builders, and property managers across South Australia.
Our Accreditations
Proudly Serving North-East Adelaide
Tailored Plumbing Solutions is based in Surrey Downs and proudly services the wider Tea Tree Gully region, as well as Adelaide’s North-Eastern suburbs. We also travel across the greater metropolitan area and are happy to go up to 100km for larger jobs or ongoing projects. Our team understands the plumbing needs of homes, businesses, and renovation sites across South Australia’s varied landscapes. From older homes with ageing infrastructure to brand-new builds requiring expert installation, we tailor our services to suit your environment. Whether you’re in the city, suburbs, or beyond, you can count on us to deliver reliable, high-quality plumbing when and where you need it most.
Frequently Asked
Questions
1. Do you do gas?
Yes, we’re fully licensed gas fitters and can install, service, and repair a wide range of gas appliances.
2. Are you licensed and insured?
Absolutely. All of our work is completed by licensed tradespeople and backed by insurance for your peace of mind.
3. How far do you travel in South Australia?
We’re based in Surrey Downs and travel up to 100km for larger jobs or repeat clients.
4. Can you help with bathroom/kitchen renovations?
Yes, we provide full plumbing services for bathroom, kitchen, and laundry renovations.
